Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that enables dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, massive restorations (i.e. bridges, crowns) and permits dental professionals to solely give attention to affected person training, whereas additionally maintaining them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my purchasers with an enhanced interactive, academic, and client-centered method to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger youngsters at house, it was additionally key that I structured my enterprise to make sure a wholesome work-home life steadiness.
As LifeSmiles grew and advanced over time, many challenges arose when it got here to working the executive and clerical features, and charting was one of many most important time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has change into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my purchasers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are a lot of shortcut instructions that permit for sooner, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks data as you chart; subsequently, eliminating missed or inaccurate info. The software program shortly data lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations resembling crowns, and bridges. Its voice recognition know-how is skilled to select up every supplier’s voice, so it understands what you might be calling out. Background music and shopper conversations don’t affect charting and it repeats the information to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used below a face defend and with an N95 masks. This makes it a breeze to work with throughout shopper appointments.
- Aids in Prognosis and Analysis: VoiceWorks makes use of the recorded info you relay, and breaks it down into helpful knowledge, which makes charting far easier and helps with figuring out a dental hygiene prognosis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Academic: I’m a powerful believer that data is energy. I spend fairly a little bit of time educating my purchasers on their current oral well being circumstances and methods to obtain improved outcomes. VoiceWorks has additionally change into a strong useful resource for shopper training. As you might be charting, VoiceWorks repeats the information, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the shopper to areas of concern. As soon as charting is full, I can present the shopper their chart and evaluate the dental illness course of and different findings. The chart is visually stimulating and simple for purchasers to grasp and will be printed or emailed for the shopper’s document. They typically touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Because of the data VoiceWorks gives throughout visits, purchasers return motivated and desperate to see their enchancment.
- Assists With Therapy Acceptance: When purchasers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of beneficial remedy. This not solely helps promote good oral well being for my purchasers but additionally assists with my observe’s backside line.
- Value-effective: Whereas there may be an preliminary funding and a month-to-month charge, the value-add that VoiceWorks gives outweighs these prices. It has helped me to avoid wasting time, which will be spent specializing in my purchasers, different areas of my observe, or with my household. Purchasers typically remark that they’ve by no means had their oral well being defined to them so properly, which not solely assists with retention but additionally will increase my shopper base by way of referrals. Plus, it provides that “WOW” issue throughout shopper visits that I envisioned for my observe after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the numerous accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist provided with the product is excellent. Together with integrating GBT, purchasers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare observe.”
To study extra about VoiceWorks, go to oralscience.com
