Each enterprise is trying to develop, however how they accomplish that, and differentiate themselves towards opponents, relies on the journey that they create for his or her prospects. Whereas there isn’t any good or unhealthy, there definitely is healthier and finest. With the newly launched Lifecycle Follow Journey, we’ll make it easier to obtain the latter!
For Cisco companions who need to change into a greater model of themself, construct and optimize their follow, and earn larger buyer loyalty, Cisco has the Cisco Lifecycle Mannequin. This mannequin is predicated on the trade commonplace Land, Undertake, Increase, Renew (LAER) strategy. It goes a layer deeper although and particulars the 15 distinctive touchpoints all through the shopper lifecycle. It’s thoughtfully designed to drive prospects to enterprise outcomes sooner. Every stage all through the journey comes with numerous instruments, applications, and processes to drive buyer success. On the core of this mannequin are the individuals concerned that maintain distinct roles and tasks to maneuver the shopper from stage 1: Want, to Use, all the best way to the ultimate levels of Renew by means of Speed up into the following alternative.To chop by means of complexity and cut back time spent to search out the knowledge you want, we have now launched the Lifecycle Follow Journey on Cisco Associate Journeys. At Cisco Associate Summit we introduced the provision of this new end-to-end digital expertise that permits and equips Cisco companions all through their Lifecycle transformation.
See it as your ‘Begin Right here’ to change into higher and extra worthwhile in your online business transformation. Inside the 10 modules, you can be guided by means of Cisco instruments, portfolio choices, assets, and processes to equip you with the precise data to realize outcomes sooner. Taking this journey will assist achieve important data to:
Perceive the Cisco Lifecycle Mannequin and baseline your Follow Maturity with Associate Expertise Platform (PXP).- Construct your buyer segmentation technique, and put the precise individuals, processes, and instruments in place.
- Present added worth to prospects by positioning the precise companies.
- Maximize profitability by figuring out and seizing upsell, cross-sell and renewal alternatives.
Perceive the Cisco Lifecycle Mannequin and baseline your Follow Maturity with Are you able to change into higher, and even one of the best? Leverage the Lifecycle Follow Journey, it’s free and accessible to all Cisco Companions on Cisco Associate Journeys. This journey is for all companions that wish to construct their follow, whether or not you’re firstly of your transformation, or a CX Specialised associate that’s on the lookout for methods to optimize and improve your follow. You may hop between the modules, entry the knowledge that’s related to the stage that you’re in, and are available again to it at any time.
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